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Business model
State
JSC FPC
Key Partners
Customers
RZD Holding
Regulation, subsidies, and interest in higher transport mobility of the population Control of service quality and safety levels to ensure they meet the approved standards JSC Railwaycar-Building Works Tver (TVZ)
Finance market
Labour market
Materials and equipment market
Technology market
Technical services and maintenance market
Enhancing the investment appeal of the transport services industry
Enhanced budgetary efficiency of transport
Market
JSC Russian Railways
Provider of locomotive and infrastructure services
Transport services
Supplier of carriages
Resource suppliers
Roszheldorsnab
Supplier of equipment and materials
Commuter companies
Commuter companies
Key value proposition for customers Value for passengers
Safe, accessible and comfortable
transportation
Value for the state
Transport mobility of population and efficient use of budget funds Value for corporate and other customers
High quality of service at affordable prices within reasonable time Great travel experience
Time saving
Passengers
Corporate
Governmental authorities and agencies Other
Key resources
headcount
67,677 employees locomotive and infrastructure services
RUB 2.7 billion carriage kilometres railcar fleet
21,059 carriages equipment and materials
26 depots technical services and maintenance
>300 contractors the Company’s loan portfolio
RUB 16.2 billion worth of loans and credits
Promotion
Lines of business
Regulated domestic long-distance passenger services Deregulated domestic long-distance passenger services International long-distance passenger services Long-distance baggage, unaccompanied baggage, and mail transportation Other lines of business
Product range
Breakdown of FPC’s passenger revenue, %
Cost breakdown, RUB billion
Investment expenses,%
Revenue breakdown, RUB billion Regional branded trains: luxury, first-class, compartment, third-class, multiple unit, open-plan seating carriages Standard trains: luxury, first-class, compartment, third-class, multiple unit, open-plan seating carriages International service: luxury, RIC, open-plan seating carriages Tourist trains
Recognisable RZD brand RZD Bonus loyalty programme Marketing promotions Internet presence Advertising campaigns
Sales channels, % Other
Baggage, unaccompanied baggage, and mail transportation Repair and maintenance of clients’ rolling stock Provision of additional services on trains Other services FPC’s ticket offices Internet Agents (third parties) Self-service terminals
68
23
8
1
Third-class carriages First-class and compartment carriages International services
Acquisition of rolling stock Upgrade of rolling stock Depot upgrade and safety IT programme Other
Passenger revenue Federal budget subsidies Revenue from other activities Revenue from baggage, unaccompanied baggage, and mail transportation Other revenue
153.0
billion
RUB
RUB
210.1
billion
38
24,7
21,2
7,0
4,2
49
153,0
10
3
207.6
billion
RUB
Other expenses
82.0
63.5
15.3
8.6
38.2
Locomotives
Expenses on other activities
Infrastructure
Carriages
Operating expenses
Passenger service expenses
199.0
183.7
70.8
21.9
4.5
2.2
0.6
17.8
млрд руб.
FPC’s share in the long-distance passenger services market is 42 %
